{"title":"2. Personal care","description":"\u003cdiv class=\"flex-1 overflow-hidden\"\u003e\n\u003cdiv class=\"react-scroll-to-bottom--css-hcexf-79elbk h-full\"\u003e\n\u003cdiv class=\"react-scroll-to-bottom--css-hcexf-1n7m0yu\"\u003e\n\u003cdiv class=\"flex flex-col text-sm gizmo:pb-9 dark:bg-gray-800 gizmo:dark:bg-transparent\"\u003e\n\u003cdiv data-testid=\"conversation-turn-3\" class=\"w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\"\u003e\n\u003cdiv class=\"p-4 gizmo:py-2 justify-center text-base md:gap-6 md:py-6 m-auto\"\u003e\n\u003cdiv class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl } group final-completion\"\u003e\n\u003cdiv class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\"\u003e\n\u003cdiv class=\"flex-col gap-1 md:gap-3\"\u003e\n\u003cdiv class=\"flex flex-grow flex-col max-w-full gap-3 gizmo:gap-0\"\u003e\n\u003cdiv class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+\u0026amp;]:mt-5 overflow-x-auto\" data-message-id=\"4710e23d-2a2b-4418-ad9b-64bfabcca08a\" data-message-author-role=\"assistant\"\u003e\n\u003cdiv class=\"markdown prose w-full break-words dark:prose-invert light\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInnovation Project supplies a range of personal care products designed to support hygiene, skin health, comfort, and everyday wellbeing. Our range includes barrier creams, skin care products, cleansing solutions, body washes, wipes, and other personal hygiene essentials suitable for healthcare, aged care, disability support, and home care environments.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur products are sourced from trusted manufacturers and selected for their quality, reliability, and suitability for daily use. Designed to support both clients and carers, our personal care range helps maintain comfort, dignity, and effective skin care management.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAvailable in a variety of sizes and pack quantities, our personal care products provide practical solutions for professional care settings and individual use.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","products":[{"product_id":"warmies-my-first-pig-heatable-soft-toy-scented-with-french-lavender","title":"Warmies My First Pig Heatable Soft Toy – French Lavender","description":"\u003cp\u003eMy First Warmies are made with the softest fabrics and silky satin details, with a tactile feel children will love. They are gently scented with French lavender to help your child feel cosy and secure.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeats in the microwave for soothing warmth and comfort\u003c\/li\u003e\n\u003cli\u003eGently scented with French lavender\u003c\/li\u003e\n\u003cli\u003eCan be reheated time and time again\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief, or use as an ice pack in a grip-seal freezer bag for 2-3 hours\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 60 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eFilling: carefully selected organic filling material and dried French lavender\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water or machine wash\u003c\/li\u003e\n\u003cli\u003eSize: approx. 28cm\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567060803809,"sku":"AUS-MFW-PIG-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-MFW-PIG-1_productimage.jpg?v=1722309134"},{"product_id":"warmies-my-first-sloth-heatable-soft-toy-scented-with-french-lavender","title":"Warmies My First Sloth Heatable Soft Toy – French Lavender","description":"\u003cp\u003eMy First Warmies are made with the softest fabrics and silky satin details, with a tactile feel children will love. They are gently scented with French lavender to help your child feel cosy and secure.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeats in the microwave for soothing warmth and comfort\u003c\/li\u003e\n\u003cli\u003eGently scented with French lavender\u003c\/li\u003e\n\u003cli\u003eCan be reheated time and time again\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief, or use as an ice pack in a grip-seal freezer bag for 2-3 hours\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 60 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eFilling: carefully selected organic filling material and dried French lavender\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water or machine wash\u003c\/li\u003e\n\u003cli\u003eSize: approx. 28cm\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567065882849,"sku":"AUS-MFW-SLO-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-MFW-SLO-1_productimage.jpg?v=1722313152"},{"product_id":"warmies-my-first-sloth-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies My First Donkey Heatable Soft Toy – French Lavender","description":"\u003cp\u003eMy First Warmies are made with the softest fabrics and silky satin details, with a tactile feel children will love. They are gently scented with French lavender to help your child feel cosy and secure.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeats in the microwave for soothing warmth and comfort\u003c\/li\u003e\n\u003cli\u003eGently scented with French lavender\u003c\/li\u003e\n\u003cli\u003eCan be reheated time and time again\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief, or use as an ice pack in a grip-seal freezer bag for 2-3 hours\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 60 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eFilling: carefully selected organic filling material and dried French lavender\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water or machine wash\u003c\/li\u003e\n\u003cli\u003eSize: approx. 28cm\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567244730593,"sku":"AUS-MFW-DON-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-MFW-DON-1_productimage.jpg?v=1722313239"},{"product_id":"warmies-my-first-donkey-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Warm Hugs Liger Heatable Soft Toy – French Lavender","description":"\u003cp\u003eMy First Warmies are made with the softest fabrics and silky satin details, with a tactile feel children will love. They are gently scented with French lavender to help your child feel cosy and secure.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeats in the microwave for soothing warmth and comfort\u003c\/li\u003e\n\u003cli\u003eGently scented with French lavender\u003c\/li\u003e\n\u003cli\u003eCan be reheated time and time again\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief, or use as an ice pack in a grip-seal freezer bag for 2-3 hours\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 60 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eFilling: carefully selected organic filling material and dried French lavender\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water or machine wash\u003c\/li\u003e\n\u003cli\u003eSize: approx. 28cm\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567246500065,"sku":"AUS-HUG-LIG-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-HUG-LIG-1_productimage.png?v=1722313276"},{"product_id":"warmies-warm-hugs-liger-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Hugs Sloths – Heatable Soft Toy, French Lavender Scent","description":"\u003cp\u003eWarmies Hugs Sloths are a microwavable duo of soft toys, gently scented with French lavender and able to be reheated time and time again.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eArms wrap around each other and attach with velcro\u003c\/li\u003e\n\u003cli\u003eMix and match with other Hugs characters\u003c\/li\u003e\n\u003cli\u003eSoothes, warms and comforts\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eScent: French lavender\u003c\/li\u003e\n\u003cli\u003eHeating: 20 seconds in a 850–1000W microwave, or up to 90 seconds in a 600–800W microwave\u003c\/li\u003e\n\u003cli\u003eSafety standards listed: BS 8433:2004, EN71-1\/2\/3, ASTM-f963\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature. Do not immerse in water\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567248400609,"sku":"AUG-HUG-SLO-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUG-HUG-SLO-1_productimage.jpg?v=1722313310"},{"product_id":"warmies-warm-hugs-sloths-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Puppy Hugs Heatable Soft Toy – French Lavender","description":"\u003cp\u003eWarmies Puppy Hugs are a fully microwavable duo, gently scented with French lavender and able to be reheated time and time again.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eArms wrap around each other and attach with velcro, for mixing and matching with other Hugs characters\u003c\/li\u003e\n\u003cli\u003eScented with French lavender\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 20 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567251448033,"sku":"AUS-HUG-PUP-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-HUG-PUP-1_productimage.jpg?v=1722313367"},{"product_id":"warmies-puppy-hugs-fully-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Unicorn Hugs Heatable Soft Toy – French Lavender","description":"\u003cp\u003eWarmies Unicorn Hugs are a fully microwavable duo, gently scented with French lavender and able to be reheated time and time again.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eArms wrap around each other and attach with velcro, for mixing and matching with other Hugs characters\u003c\/li\u003e\n\u003cli\u003eScented with French lavender\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 20 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567288836321,"sku":"AUG-HUG-UNI-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUG-HUG-UNI-1_productimage.jpg?v=1722314489"},{"product_id":"warmies-unicorn-hugs-fully-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Rainbow Unicorn Fully Heatable Soft Toy – French Lavender","description":"\u003cp\u003eWarmies are fully heatable soft toys that can be heated in a microwave to provide hours of soothing warmth and comfort. These luxuriously soft plush designs are weighted and gently scented with lavender.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeats in the microwave for soothing warmth and comfort\u003c\/li\u003e\n\u003cli\u003eGently scented with French lavender\u003c\/li\u003e\n\u003cli\u003eCan be reheated time and time again\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief, or use as an ice pack in a grip-seal freezer bag for 2-3 hours\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 60 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eFilling: carefully selected organic filling material and dried French lavender\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water or machine wash\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567292276961,"sku":"AUS-CPR-UNI-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-CPR-UNI-1_productimage.jpg?v=1722314549"},{"product_id":"warmies-rainbow-unicorn-fully-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Marshmallow Bunny Fully Heatable Soft Toy – French Lavender","description":"\u003cp\u003eWarmies are fully heatable soft toys that can be heated in a microwave to provide hours of soothing warmth and comfort. These luxuriously soft plush designs are weighted and gently scented with lavender.\u003c\/p\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeats in the microwave for soothing warmth and comfort\u003c\/li\u003e\n\u003cli\u003eGently scented with French lavender\u003c\/li\u003e\n\u003cli\u003eCan be reheated time and time again\u003c\/li\u003e\n\u003cli\u003eChill in a freezer for cooling relief, or use as an ice pack in a grip-seal freezer bag for 2-3 hours\u003c\/li\u003e\n\u003cli\u003eSuitable for all ages\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSpecifications\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeating: 60 seconds in an 850-1000W microwave, or up to 90 seconds in a 600-800W microwave\u003c\/li\u003e\n\u003cli\u003eFilling: carefully selected organic filling material and dried French lavender\u003c\/li\u003e\n\u003cli\u003eCare: surface clean regularly with a lightly damp cloth and allow to dry at room temperature; do not immerse in water or machine wash\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Warmies","offers":[{"title":"Default Title","offer_id":45567294079201,"sku":"AUS-CPM-BUN-1","price":39.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/2611\/5553\/files\/AUS-CPM-BUN-1_productimage.png?v=1722314591"},{"product_id":"warmies-platypus-fully-heatable-soft-toy-scented-with-french-lavender-copy","title":"Warmies Brown Sloth Fully Heatable Soft Toy – French Lavender","description":"\u003cp\u003eWarmies are fully heatable soft toys that can be heated in a microwave to provide hours of soothing warmth and comfort. 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